You have the right to withdraw within 14 days without giving the closed contract. The cancellation period is 14 days. Cap.
In order to exercise your right of withdrawal, you must inform us by means of a clear statement (eg a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the enclosed model withdrawal form or inform us in writing of the cancellation in another form.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Gift vouchers are turned into merchandise but not paid in cash. Out of goodwill, Louis Ry can occasionally exchange a gift certificate. But there is no legal claim to this.
Unless otherwise agreed by the parties, the right of withdrawal does not apply to the following contracts: Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or clearly based on the personal needs of the consumer tailored (individualized products).
Consequences of the cancellation
If you revoke the contract concluded with us, we shall reimburse you for all payments received from us excluding the delivery costs, without delay and at the latest within 14 days from the date on which the notification of your revocation of this contract is received , For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days. You bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods, if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.
Please send to this address only your written revocation. The products that you want to return or are the subject of revocation, please ship to the aforementioned address of the shipping manufactory.